Shipping Policy
CDKeyDeals Shipping Policy
Effective Date: January 10, 2026
At CDKeyDeals.com, we sell digital-only products such as genuine Microsoft keys, game keys, gift cards, and other downloadable codes. That means there are no physical parcels, no couriers, and no waiting on delivery trucks. Instead, your purchase is delivered electronically—fast, secure, and accessible anytime.
This CDKeyDeals Shipping Policy explains how our digital delivery works, typical delivery times, and what to do if you ever run into an issue. This policy is also connected to our Terms and Conditions, Refund Policy, and Privacy Policy. By placing an order, you agree to this Shipping Policy.
We may update this page occasionally, and we will revise the effective date when changes are made.
1) How Digital Delivery Works (No Physical Shipping)
The CDKeyDeals Shipping Policy is simple: all products are delivered digitally.
Instant delivery method
- By email to the address used at checkout
- Inside your account dashboard under “My Orders”
What you receive
- The digital key/code
- Activation or redemption instructions (Steam, Microsoft, Xbox, etc.)
- Relevant guides or links if needed
No physical items
We do not ship boxes, discs, or printed codes. No USPS, UPS, DHL, or other carriers.
Digital-first, eco-friendly
Everything is electronic, reducing waste and ensuring instant delivery.
2) Delivery Timelines (What to Expect)
Typical: Seconds to a few minutes
Rare cases: Up to 5–10 minutes
Email delivery tips
- Check Spam/Junk/Promotions
- Verify your email address
- Check “My Orders” dashboard
Delivery is global and 24/7. Some products may be region-locked (EU/US specific), so always check product details.
Pre-orders are delivered on the official release date or when suppliers allow.
3) Shipping Fees (Digital Delivery Is Free)
- No shipping fees
- No handling fees
- No extra charges
Final price = product price + applicable taxes (if required).
VAT or local taxes may apply depending on your country.
4) Delivery Problems & How We Fix Them
If you didn’t receive your key
- Check Spam/Junk folder
- Check “My Orders”
- Confirm your email address
Contact support within 24 hours if still missing.
Technical delays
- Email provider blocking
- Internet/device issues
- Payment verification delays
Invalid email
Orders may be canceled if email is invalid.
Refunds
If delivery fails due to our error, we replace or refund as per policy.
5) Tracking Your Order
No courier tracking is needed.
- Check “My Orders” dashboard
- Check order confirmation email
Support available 24/7 via chat or tickets.
6) Updates to This Policy
We may update this policy anytime. Continued use means acceptance of changes.
7) Contact Us
Email: support@cdkeydeals.com
Support: 24/7 live chat or ticket system
27 OLD GLOUCESTER STREET LONDON WC1N 3AX